Salon Manager Defined

Some hairstylists want more responsibility. Some want to learn how to manage a salon because they dream of owning their own one day. Managing a salon is demanding and challenging, but it’s also a fantastic opportunity to learn the nuts and bolts of the beauty business with little risk.

What it Takes
Some states require salon managers to obtain a manager’s license. License requirements may include further education, a specific number of hours of experience, or a combination of the two. Check with your state’s Cosmetology Board for specific requirements.

Even without license requirements, the most effective salon and spa managers are also licensed cosmetologists because the education received in cosmetology school better equips them to understand their co-workers and the daily facets of working in a salon. Most reputable cosmetology schools teach some aspect of salon management and business skills.

A good head for business is essential. Knowledge of basic accounting, sales concepts, and business planning will all lend to the success of a salon manager. A manager needs to develop and evaluate the short- and long-term goals of the salon, plan a strategy to achieve those goals, and effectively communicate with employees about how their performance will help the company move toward those goals.

In addition to business knowledge, personal and management skills are needed for delegating and communicating with employees. Successful salon managers create a fun and positive work atmosphere that fosters teamwork, excellent service and respect.

Finally, organizational and prioritization skills are needed in order to keep up with the ever-changing flow of a salon. As with any business, an effective manager needs to be able to think quickly and multi-task as needed.

What You’ll Make
What you’ll earn depends on how much responsibility you’ll have. Some salon owners manage most of the business aspects and others delegate them to the salon manager. The national median salary for salon managers (not including tips) ranges from $34,000 - $42,000 , depending of course on the business you work for and your years of experience.

Working World
A day in the life of a salon or spa manager might include scheduling, interviewing and hiring, entering payroll, managing and ordering inventory and supplies, employee training, banking duties, creating and adhering to a budget, handling employee/ human resources issues and customer complaints. It could also involve running reports, attending meetings, and participating in marketing. In addition to the management tasks, you’ll probably be working behind the chair as well.

If it sounds like a lot of work, it is. But some people are uniquely suited to the multi-tasking and organizational demands of salon management and find the variety in their workday stimulating. If you’re a business-minded cosmetologist, salon management may be the perfect path for you.